As with any other online shop, you have the choice of various payment methods at ApoNatura. Payment is possible through the following providers:
Here we would like to explain to you how you can pay for the order in your shopping cart.
- Choose your items in the ApoNatura Shop at your leisure and place them in your “shopping cart”
- Now you can either go to your shopping cart and click on “Checkout” or you can start the payment process using the “Checkout” button, which appears when you hover your mouse over the bag in the top right corner.
- On the following page you will see an overview of your order and can enter your shipping details such as name and delivery address.
- Further down the page you can then select your payment method.
- Complete your purchase by clicking the “Continue and pay” button.
Frequently Asked Questions
How do I pay at ApoNatura?
The ApoNatura online shop offers the following payment options:
- on Bill
- PayPal
- credit card
- Instant banking
- Giropay
- EPS
Why can't I select my preferred payment method?
If you want to shop securely at ApoNatura, you have several options for paying your bill through various providers. Payment options include on account, PayPal, credit card, Sofort-Banking, Giropay, and EPS. If your preferred payment method isn't available, you'll unfortunately have to use one of the providers listed.
How do I get a copy of my invoice?
We explain this to you in detail under Print Invoice .
How can I track the status of my order?
The ApoNatura Customer Center can also help you here. There, you can view the status of your order under "Order Overview." Further information on this topic can be found under "Check Order Status" and " Track Shipment ."
When will I get my money back if I return an item?
Once we receive the goods, we will process your refund. You will usually receive your money within a maximum of 14 days.
How will I be refunded my invoice amount?
Your invoice amount will always be refunded using the same method you originally transferred it to us. Therefore, it depends on the payment method you used. For example, if you paid for your order via PayPal, the purchase price will also be refunded via PayPal in the event of a refund.
Where can I enter a voucher or discount code?
You can enter a voucher or discount code on the same page where you enter your delivery details and payment method. For more information on this topic, see Redeem Voucher and Discount Code .