Contact & Customer Support

ApoNatura is an online marketplace where retailers offer their goods and our customers can shop safely . We place particular emphasis on top products, interesting offers, and affordable prices. We've made it our mission to always offer you the best possible prices for your favorite products. A paradise for bargain hunters!

Our product range includes well-known brand products, selected products from start-ups and other interesting products from areas such as household, beauty, fitness, health, electronics and much more.

ApoNatura is owned by baaboo Europe OÜ, headquartered in Tallinn, Estonia. The company is still very young, having only been founded in 2019. Since then, ApoNatura has established a reputation in the e-commerce industry and gained many satisfied regular customers. For more information about the company, our team, and our motto, please visit our About Us page .

You can currently contact ApoNatura or customer support via our customer center . Our chat function has finally been active since January 2023 – so you can contact us at any time and receive immediate responses to many of your inquiries, eliminating the need for long waits. Perfect for quick and short-term requests!

We have deliberately decided not to contact you via an ApoNatura email address or phone number . However, we would like to share with you why we made this decision.

1. We avoid communication chaos – Many different contact options via email, phone number, etc. always lead to chaos. We want to avoid precisely this problem from the start and save you and us a lot of trouble.
2. We offer you all the information at a glance – We consolidate and store all your message histories with our support team in one place in the Customer Center. There, you can access them at any time with just a few clicks and retrace all previous steps.
3. We pass the price advantage directly on to you – Contacting us via a phone number is not only time-consuming but also costly. However, because we always want to offer you our products at the best prices, we deliberately forgo a costly telephone service.
4. We'll save you from endless hotline queues – We know from our own experience: Who wants to spend half an eternity on a hotline with annoying music playing? Unfortunately, with a growing customer base, telephone service is very time-consuming, and waiting times are unavoidable.

We're delighted that you want to become part of the ApoNatura family and are seeking a collaboration with us. You can find all the information you need under "Cooperation Request ."

Under Contact a Marketplace Seller you will find all the information you need on this topic.

We've consolidated all communication with you and ApoNatura in one place: the ApoNatura Customer Center . Here you'll find all message histories, can contact us with various issues, and ask questions about orders.

ApoNatura is headquartered in Tallinn, the beautiful capital of Estonia. The country's cultural center is located high on the Baltic Sea and is the northernmost of the three Baltic states.